Latino Community Honors Capital BlueCross for
Excellence in Customer Service
Lo Mejor de Lo Mejor award given for second consecutive year
Harrisburg, Pa. – Capital BlueCross, a leader in its service to the Latino community, has been recognized by The Latino Connection magazine with the Lo Mejor de lo Mejor (“The Best of the Best”) award for the second consecutive year. The award is presented to companies and organizations in central Pennsylvania that go above and beyond in serving the Latino community.
Capital BlueCross supports Spanish-speaking customers with bilingual sales representatives, Spanish-translated websites and product literature, and support for community organizations that serve Latino families and individuals.
“Capital BlueCross' commitment to the Latino community is truly admirable. Spanish-speaking customers have access to many great tools and resources in their native tongue that aren’t offered by other health insurance providers,” said George Fernandez, CEO of The Latino Connection. “And through partnerships with organizations such as PinnacleHealth and Hispanic Centers, Capital BlueCross is empowering Latino community members to access care and live healthier with confidence.”
David Skerpon, Capital BlueCross vice president of consumer experience, said, “As a partner in the community’s health for nearly 80 years, we are proud to be recognized as a leader in service to the Latino community. Understanding health insurance and health care can be complicated, even more so when there is a language barrier. We make the experience for our Spanish-speaking customers as easy as possible. We are honored to receive the Lo Mejor de lo Mejor award and are committed to serving our Latino community with excellence.”
The Latino Connection magazine will present the Lo Mejor de lo Mejor award to Capital BlueCross on Saturday, Nov. 12, at the Latino Ball held at Harrisburg’s Midtown Arts Center.
About Capital BlueCross
Capital BlueCross, headquartered in Harrisburg, Pa., is the leading health solutions and insurance company in Central Pennsylvania and the Lehigh Valley. A partner in the community’s health for nearly 80 years, Capital BlueCross offers health insurance products, services and technology solutions that provide peace of mind to consumers and promote health and wellness for our customers.
More than a health insurer, the company delivers innovative solutions through a family of diversified businesses that is creating a healthier future and lowering health care costs. Among these solutions are patient-focused care models, leading-edge data analytics, and digital health technologies. Additionally, Capital BlueCross is growing a network of Capital Blue stores that provide in-person service and inspiration to help people reach their health goals. Capital BlueCross is an independent licensee of the BlueCross BlueShield Association.