Why Capital BlueCross? Here's Why!
75 Years of Quality Health Plans...and Counting
Members in our 21-county service area have counted on us since 1938 for quality health plans. Our members count on us for our excellence in customer service and our commitment to provide accessible and innovative health plans. This is especially important for employers and individuals as we enter the new era of health care reform.
Benefits for You
We work hand-in-hand with you to exceed your goals and objectives in choosing the right health plan. From traditional health plans to those with cost-sharing to leverage employee participation, we're here with options for your medical, dental, vision, and prescription drug needs. And we provide the wellness tools to educate and encourage your employees to live healthier and make healthier decisions, while keeping your bottom line in check.
More reasons to choose...
- Employer-ready online administrative tools
- Loads of employee support materials
- Interactive wellness tools to help employees stay healthy
...and even more reasons!
Targeted Health Education
Our Better Health WorksSM program is designed for employee wellness with services to help your employees learn and live in a better state of health. The Better Health Works components also help individuals reduce their risk of future illness.
Exceptional Customer Service
Our Customer Service is consistently ranked among the leading health plans in the nation. We take great pride in our reputation for providing nationally-acclaimed customer service. And now, we extend those same high levels of care through our new Capital Blue store.
Our Clinical Management helps members by evaluating, monitoring and coordinating the entire range of health services from exam and diagnosis through treatment and follow up. Here's how we add value in our health care coverage:
Care Management: designed to deliver member education and timely, high-quality outcomes, while promoting appropriate use of health care resources for optimum employee wellness.
Disease Management: a collaborative process to assess an individual's specific needs in managing a chronic condition; provides education and counseling to increase the individual's ability to self-manage his/her disease.
Maternity Management: a voluntary program individually designed for expectant mothers to support pregnancy, delivery and post-partum instances. The program supplements the advice and treatment provided by the member's Obstetric (OB) provider and physician team.
Utilization Management: evaluates the appropriateness, medical need and efficiency of health care services, procedures and facilities. Includes precertification, discharge planning and clinical case appeals. Concurrent clinical/peer reviews are also used, as well as appeals requested by the provider payer or patient.
Social & Environmental Responsibility
Since 1990, Capital BlueCross has committed to caring for our planet and the environments we all share. We recycle in the workplace and practice energy conservation. Our community outreach programs include the United Way, MS, Diabetes, CHIP of PA (administered by CBC), Cultural Enrichment Fund and many others.