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For Health Professionals

Capital BlueCross Member App FAQs


Q: Where can I download the Capital BlueCross app?
A: The Capital BlueCross app is available for both android  and iOS (iPhone/iPad)  devices. The Live Healthy app is also available on both platforms (Google Play  and iTunes Store  ).

Q: Is the app free?
A: There is no charge to download either of our apps.

Q: Do I need to be a Capital BlueCross member to use either app?
A: No, anyone can download our apps and use most of the features. However, non-members will not be able to access the member area (MyCapBlueCross) on our "Capital Blue" app.

Q: Are there any new features or updates planned for your apps?
A: Yes, Capital BlueCross fully supports our apps with maintenance, improvements, and updates. If we release an update, your device should automatically download the newest version. If you have any features you'd like to suggest, please email our mobile app team at   .

Q: Who can I contact if I have other questions about your apps?
A: Please email our mobile app team at   with questions.