Welcome to PPO
Your employer has selected a plan that gives you the freedom to choose the providers you want to see. However, you maximize your benefits and have the lowest out-of-pocket costs when you use a participating provider. PPO is a very flexible plan with one of the largest provider networks in our 21-county service area. You also have access to providers outside our 21-county service area through the BlueCard® network.
Your PPO plan covers adult and pediatric preventive care and other important health care services. You do not need a referral to see a specialist; however, some services require preauthorization.
To learn more about PPO, download these standard open enrollment materials.
- PPO Product Booklet
- Preventive Care Schedule
- Preauthorization Program
- Guide to Prescription Drug Booklet (for employers with RX coverage through Capital BlueCross)
Health Education and Care Management Information
- Nurse Line
- Precious Baby Prints®
- Admission and Discharge
- Condition Management
- Case Management
- Oncology Program
- Search & Save
Other Important Documents
- HIPAA Privacy Notice
- Application to Enroll or Change Enrollment
- Waiver of Group Health Insurance Coverage
Search the Online Provider Directory to find our most current provider information. If you have questions about a provider, please call the toll-free number on the back of your ID card.
You may also contact Customer Service at 1.800.962.2242 (TTY/TDD 1.800.242.4816), Monday through Friday, 8:00 a.m. to 6:00 p.m. EST.