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Members

Capital BlueCross Member App FAQs


Q: What is a mobile app?
A: A mobile app (or mobile application) is software designed specifically to run on smartphones, tablet computers, and other mobile online devices. Apps are downloaded and installed directly on your mobile device.

Q: Where can I download the Capital BlueCross app?
A: The Capital BlueCross app is available for both android and iOS (iPhone/iPad) devices. You can download it for the android on Google play or for iOS on iTunes.

Q: Is the app free?
A: There is no charge to download the Capital BlueCross app.

Q: Do I need to be a Capital BlueCross member to use the app?
A: No, anyone can download the app and use most of the features. However, non-members will not be able to access the member area (MyCapBlueCross).

Q: Are there any new features or updates planned for the Capital BlueCross app?
A: Yes, Capital BlueCross fully supports the app with maintenance, improvements, and updates. If we release an update, your device should automatically download the newest version. If you have any features you'd like to suggest, please email our mobile app team at   .

Q: Who can I contact if I have other questions about the app?
A: Please email our mobile app team at   with questions.