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Individual & Family Products

Nurse Line

Health information available 24x7

Health questions can come up at any time, day or night. That's why you'll appreciate easy access to our Nurse Line -- a trusted source for health information 24 hours a day, 7 days a week. With Nurse Line, simply pick up the phone and you can speak to a registered nurse or access recorded health information. This service is free to our members. Nurse Line is:

  • Available 24 hours a day, every day of the year
  • Staffed by registered nurses licensed in Pennsylvania
  • Able to answer your questions on health-related topics
  • Helps you access the audio Health Information Library. For a list of recorded topics:
      Health Information Library Catalogue

No matter what your age, Nurse Line can help you learn more about:

  • Minor illnesses or injuries
  • Routine or urgent health situations
  • Eating well and staying fit
  • Men's, women's and children's health
  • Medications

Have your Capital BlueCross insurance card handy when you contact Nurse Line. You can call any time of day or night. Dial toll free 800.452.BLUE (2583). When prompted enter the PIN number 499. You can hear a recorded message about your health topic, or talk to a nurse in person.