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About Us

Contact Us

We're here to help

When you have questions about your health insurance, we're here to help. Use the information below to contact us.

Current Capital BlueCross members:

To call Customer Service, please reference the phone number on the back of your identification card. 

Telecommunications Device for the Deaf: 800.242.4816 

Please contact our business partners about your dental, vision or pharmacy coverage. 

If you need a replacement identification card, please sign in to your member page or register for an account. Other ways to contact us:

Email us

Send us mail:
Capital BlueCross
PO Box 779519
Harrisburg, PA 17177-9519

Fax us:

Health insurance options for individuals and family under age 65

Please call 800.451.1181

Health insurance options for children – CHIP

Please call 800.KIDS.101

Health insurance options for Medicare eligible individuals

Please call 800.990.4201

Health insurance options for employers

Please call 888.545.4497

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