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1 Kane, “People Have Increased Anxiety about COVID-19 – Telehealth Can Help,” The Hill, 2020.
2 Greenwood, Bapat, Maughan, "Research: People Want Their Employers to Talk about Mental Health," Harvard Business Review, 2019.
3 National Alliance on Mental Illness, “NAMI Launches Stigmafree Company Partnership,” July 7, 2016.
You should exercise discretion and care in educating and training your workforce – both in a management and co-worker capacity – to conduct these discussions around mental and behavioral health issues. While these discussions can be extremely helpful in dealing with day-to-day stressors, and reducing stigma to encourage employees to seek professional help, they are not a substitute or supplement for mental or behavioral health assistance and benefits. Appropriate guidelines and guardrails should be established to mitigate or avoid potential risks under federal or state nondiscrimination, employment, benefits, and other laws, including but not limited to the Health Insurance Portability and Accountability Act of 1996, the Employee Retirement Income Security Act of 1974, the Internal Revenue Code of 1986, and the Patient Protection and Affordable Care Act. Capital Blue Cross does not provide legal advice, and makes no representation or warranty as to your program’s compliance with applicable law in that regard. Please consult your legal advisors for more information.