In-network providers who are eligible to provide telehealth services:
- Physician Assistants (PAs)
- Certified Nurse Midwives (CNMs)
- Clinical Nurse Specialist (CNA)
- Certified Registered Nurse Anesthetists (CRNAs)
- Clinical Social Workers (CSWs)
- Clinical Psychologist (CPs)
- Registered dietitian or nutrition professional
- Nurse Practitioners (NPs)
- Licensed Professional Counselors (LPCs)
- Licensed Family and Marriage Therapist (LFMTs)
Due to the COVID-19 pandemic temporary enhancements we have also temporarily expanded our eligible telehealth services through at least April 15:
- Physical Therapy, Occupational Therapy, Speech Therapy
- Applied Behavioral Analysis (ABA)
- Intensive Outpatient Program (IOP)
- Partial Hospitalization Program (PHP)
What happens after April 15?
On April 16, member cost share (copays, deductibles, coinsurance) will apply for telehealth visits. Throughout this pandemic, we are continually assessing our policies to meet the evolving needs of our members and community. We will revisit our telehealth policy as the situation evolves.
What is telehealth?
Telehealth or telemedicine is the delivery of medical services through phone or video conferencing.
Partnering with you to deliver the best care and patient experience.
1For CHIP members, only Family Practice, General Practice and Pediatricians are eligible to provide telehealth services.