Hospital Terms

Source and Verification

Hospital Name

Hospital name is reported at the time of initial contracting and every three years after that or as reported by the hospital between credentialing cycles. Hospital name is self-reported.

Hospital Location and Telephone Numbers

This is the address and phone number(s) for the location or locations where the hospital sees patients. Hospital location(s) and phone number(s) are reviewed at the time of initial contracting and every three years after or as reported by the hospital between credentialing cycles. Hospital location(s) and phone number(s) are self-reported.

Hospital Accreditation Status

Hospital accreditation is a self-assessment and external peer assessment process used by hospitals to accurately assess their level of performance in relation to established standards and to implement ways to continuously improve. Accreditation by The Joint Commission (ICAHO) is awarded for three years. Accreditation information is reviewed and verified at the time of initial credentialing and is validated at least every three years or as reported by the hospital between credentialing cycles.

Hospital Quality Data

Hospital quality data consists of results from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey sent to a randomized list of patients over 18 years old within six weeks after leaving the hospital. The survey asks what patients think about important measures of care. The Centers for Medicare and Medicaid Services (CMS) is responsible for overseeing the survey and makes the results available to the public. Results are updated quarterly and reflect the most recent four quarters of data.


Accreditation Definitions

AAAHC — Accreditation Association for Ambulatory HealthCare

Accrediting agency for all Ambulatory HealthCare Organizations. Accreditation is a voluntary process through which an ambulatory health care organization is able to measure the quality of its services and performance against nationally recognized standards.

AOA — American Osteopathic Association

Primary accrediting agency for all osteopathic health care facilities. Accreditation is a voluntary process through which AOA is able to measure the quality of its services and performance against nationally recognized standards.

CARF — Commission for the Accreditation of Rehabilitation Facilities

Accrediting agency for Rehabilitation Facilities. CARF is a private, not-for-profit organization that promotes quality rehabilitation services.

CHAP — Community Health Accreditation Programs

CHAP is an independent, non-profit accrediting body for home care industry (i.e., Home Health, Hospital, etc.)

CLIA — Clinical Laboratory Improvement Amendment

Certification for all laboratories which is a comprehensive, quality standard for all laboratory testing to ensure the accuracy, reliability and timeliness of patient test results.

JCAHO — Joint Commission on Accreditation of HealthCare Organizations

A national, independent, not-of-profit accrediting agency for general, psychiatric, children’s and rehabilitation hospitals, acute care hospitals, medical equipment services, hospice services and other home care organizations, nursing homes and other long-term care facilities, behavioral health care organizations, addiction services, rehabilitation centers, group practices, office-based surgeries and other ambulatory care providers, independent or freestanding laboratories.