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To contact us, submit the form below or call the number on the back of your ID card if you are a Capital Blue Cross member.

Choose the category that best describes your question.

Required fields are noted with an asterisk *.


Initial Choice

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Is the appeal new or does it already exist?

appeals

Complete the Member appeals form.


Do you have the appeal or claim number? *

Appeal Choice

Enter the appeal or claim number.


Is this appeal regarding a claim for you? *

Appeals for

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Are you looking for:

Benefits chosen
Benefits chosen
Benefits chosen

Check out your benefits or give us some more details.

Is this benefit or coverage question for you?

Benefits for

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Are you looking for:

Billing chosen
Billing chosen
Billing chosen

Do you have the invoice or statement number? *

Invoice chosen

Enter the invoice or statement number *


Is this invoice for you? *

Invoice For

Is this premium for you?

Is this monthly payment for you?

Is this scheduled payment for you?

Is this application for you?

Is this question for you?

Is this question for you?

Billing For

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Are you looking for:

Claims for

Do you have the claim number?

Existing claim


Is this claim for you?

Dependent claim

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Are you looking for:

Enrollment benefits

Is this question for you?

Enrollment Question For

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Are you looking for:

Drug benefits

Check out your drug benefits or give us some more details.

Is this question for you?

Drug question

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Are you looking for:

EOBS

Request paperless medical EOBs in the preferences section, view them in the claims section, or give us some more details.

Access claims EOBs in the claims section of your secure account or give us some more details.

Is this question for you?

EOBS question

Who is this for?






What's your name?






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Requests are reviewed Monday through Friday, 8:00 AM through 4:30 PM.

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