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To contact us, submit the form below or call the number on the back of your ID card if you are a Capital Blue Cross member.

Choose the category that best describes your question.

Required fields are noted with an asterisk *.


Initial Choice

Let's get some information.

Is the appeal new or does it already exist?

appeals

Complete the Member appeals form.


Do you have the appeal or claim number? *

Appeal Choice

Enter the appeal or claim number.


Is this appeal regarding a claim for you? *

Appeals for

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Are you looking for:

Benefits chosen
Benefits chosen
Benefits chosen

Check out your benefits or give us some more details.

Is this benefit or coverage question for you?

Benefits for

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Are you looking for:

Billing chosen
Billing chosen
Billing chosen

Do you have the invoice or statement number? *

Invoice chosen

Enter the invoice or statement number *


Is this invoice for you? *

Invoice For

Is this premium for you?

Is this monthly payment for you?

Is this scheduled payment for you?

Is this application for you?

Is this question for you?

Is this question for you?

Billing For

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Are you looking for:

Claims for

Do you have the claim number?

Existing claim


Is this claim for you?

Dependent claim

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Are you looking for:

Enrollment benefits

Is this question for you?

Enrollment Question For

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Are you looking for:

Drug benefits

Check out your drug benefits or give us some more details.

Is this question for you?

Drug question

Are you shopping for a plan or looking around for benefit information?

Go to our Shop page, or visit our Capital Blue Cross Connect stores online or in-person.

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Is this question for you?

Look for a Plan

Already one of our providers?

Log in to Availity, or find your provider engagement consultant.

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Let's get some information.

You can log in to your secure account to view or request an ID card.

Are you looking for:

ID Cards

Is this request for your ID card?

Id Card Question For

Check out our MyCare Finder to search for providers, facilities and pharmacies and to estimate treatment costs.

Log in to get results based on your plan, see in-network doctors, and compare costs.

Or are you just visiting, or shopping for a plan?

Select a network to see participating doctors and facilities.

Provider finder

Can't find your doctor in our network, or have a question?

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Is this question for you?

Find a Doctor question

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Are you looking for:

EOBS

Request paperless medical EOBs in the preferences section, view them in the claims section, or give us some more details.

Access claims EOBs in the claims section of your secure account or give us some more details.

Is this question for you?

EOBS question

Who is this for?






What's your name?






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Requests are reviewed Monday through Friday, 8:00 AM through 4:30 PM.

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