Availity Provider Portal

What is Availity?

The Availity Health Information Network (Avality portal) is a secure, web-based, full service information exchange offering realtime transactions and links to our hosted applications at no charge to providers. The portal encompasses administrative, financial, and clinical services, supports both real-time and batch transactions, and is HIPAA compliant.

Available Transactions

As a multi-payer platform, Availity offers a broad range of transactions for providers to assist in managing the care of our members. Once registered, providers are able to access several self-service resources such as:

• Eligibility and benefits inquiries
• Review claims status
• Submit claim inquiries
• Enter and view authorizations
• Submit UB-04 and HCFA 1500 claims
• Submit claim attachments for 1500 claims
• Complete referrals
• Download reports (Statement of Remittance (SOR), Debit Balance Reports (DBR), Keystone Health Plan Bonus reports and Capitation Rosters
• Access valuable information via our Provider Library
• View important news & announcements

Register Today

Visit Availity’s online secure, guided registration application, available here.

This application allows you to:

• Complete your online registration
• Assign an administrator who will receive an email from Availity with a temporary password and instructions on important next steps

Training Opportunities

Availity offers information and training via the Availity Learning Center (ALC).

To access recorded webinars specific to Capital BlueCross functionalities, please use the following steps:

1. Log in to the Availity Portal
2. Click Help & Training | Get Trained
3. In the Search catalog field at the top of the page, type Capital BlueCross
4. Click the on-demand recording title
5. Click Enroll in the upper-right corner
6. Click Yes to confirm registration
7. Click Start to view the recording