You can submit changes through NaviNet®. Complete the Provider Information Exchange forms on the Capital BlueCross Network Resource Center. Register or sign in to update your information.
If you are a non-participating provider, call Customer Service at 866.688.2242.
Change requests may take up to 30 business days to complete.
Contact your Provider Relations consultant to help with these changes:
TIN/EIN changes with a W9 entity
Adding new products or additional services
Existing providers establishing a new group
Call 866.688.2242 if you have questions.