Report a cancellation and request a refund with an estate

  1. Submit a letter including the deceased’s:
    • first and last name
    • identification number
    • your relationship to the deceased
    • the address to send a refund to, if one is due
  2. A copy of the death certificate
  3. Letter of Testamentary or Short Certificate
    • This document can be obtained through the Registrar of Wills Office.

If a refund is expected, the refund check in the estate's name can be expected 7-10 business days after the documentation is received.

You can mail documents to:

Capital Blue Cross

P.O. Box 772612 
Harrisburg, PA 7177-2612


Any direct automatic monthly payment set up through a bank account (also known as Bill Payer) needs to be cancelled by you or someone else who is authorized to act on behalf of the deceased. We cannot cancel that direct payment.

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